Shipping Policy

Thank you for shopping with us! Please review our shipping policy carefully to understand delivery timelines, shipping fees and related terms.

Processing Time

All orders will be processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day. Note: Processing time does not include shipping transit time.

Shipping & Delivery

We offer multiple shipping options for your selection. Estimated delivery times vary by destination and shipping method. Once your package is dispatched, we will send you a tracking number via email so you can monitor your shipment status online. Delivery delays may occasionally occur due to courier issues, weather conditions or customs clearance. We are not responsible for delays caused by uncontrollable factors.

Shipping Fees

Shipping cost is calculated at checkout based on your delivery address, item weight and chosen shipping method. Promotional free shipping offers will be clearly stated on product pages.

Customs & Import Duties

For international shipments, buyers are responsible for any import taxes, customs duties or local clearance fees charged by your country. We cannot predict or cover these extra charges. Please check your local customs regulations before placing an order.

Lost or Damaged Packages

Please inspect your parcel upon receipt. If items arrive broken, missing or damaged, kindly contact us with photos within 48 hours after delivery. For packages marked as delivered by the courier but not received, please file a tracking inquiry with the shipping carrier first, then reach out to our support team.

Address Changes

Please double-check your shipping address before payment. If you need to modify your address before shipment, contact us immediately. We cannot update addresses once the order has been shipped out.

Contact Us

If you have any questions regarding shipping, delivery or your order, feel free to Contact Us.